Three Reasons to Focus on Fantastic Customer Service

Small business owners know that to find a loyal customer base, they have to stand out from their competitors. One of the best, and easiest, ways to do that is to have outstanding customer service. How you treat your customers reflects your entire business. People think positively on companies that treat their customers and clients well. Unfortunately, many small business owners focus a lot of attention on their products and…  Read more

Ideas for business goals this year

The start of the year is the perfect time to dust off last year’s business plan and set some new goals for the future. While some entrepreneurs love planning, others feel overwhelmed by the process. How do you decide on just a handful of goals that take priority, with so many moving parts that make up a business? These tips can help you get started brainstorming how your company can…  Read more

Corporate gift ideas

As a small business owner, you may know the importance of recognizing your clients’ ongoing patronage—but you may not have a large budget to support high end gift giving. Your clients will love these four simple and unique gift ideas. The best part? They can be personalized to suit the recipient’s tastes, and customized to fit any budget. Subscription memberships Designed to surprise and delight, box subscriptions are the gift…  Read more

How to prevent employee theft

The recent statistics on employee theft is shocking. According to one US source, 75% of employees admit to having stolen at least once from their employer—and employee theft costs a company on average 7% of their annual revenues each year. As a business owner you may not be aware of the many ways employees can steal from you. Some common methods include: redirecting company checks to personal accounts and altering…  Read more

Is Bitcoin worth considering as a payment method?

For many small business owners, the offer of low payment fees is a very attractive proposition. Bitcoin – a digital currency that allows low-cost peer to peer payments – offers an interesting alternative to traditional payment methods. When you buy or sell with bitcoins, fees are set by bitcoin users. Typically those fees are much lower than the 2-3% transaction fees incurred in a typical credit card transaction. Before you…  Read more

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